Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you request an estimate, contact us, or otherwise interact with our Site. This may include:

• Full name
• Phone number
• Email address
• Property location or town
• Service requested and project details
• Any photos or files you choose to upload

We may also automatically collect certain technical information, such as your IP address, browser type, device type, and the pages you visit, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule and provide the services you request
• Communicate with you about your project or appointment
• Improve our website, services, and customer experience
• Comply with legal obligations

3. Phone Calls and Text Messages

When you provide your phone number, you consent to be contacted by Sage Home Repair at that number regarding your request or project. Contact may include phone calls and text messages.

Mobile information, text messaging opt-in data, and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Consent to receive text messages is not a condition of purchasing any services from Sage Home Repair.

You may opt out of text messages at any time by replying STOP to any message you receive. Standard message and data rates from your mobile carrier may apply.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings, but some features of our Site may not function properly without them.

5. Google Analytics and Other Analytics Services

We may use analytics services, including Google Analytics, to help us understand how visitors use our Site. These services collect information such as your IP address, browser type, and pages visited. This information is aggregated and used to improve site performance. Google Analytics has its own privacy policy, which you can review at Google's website.

6. Third-Party Services and Embedded Content

Our Site may include links to or embed content from third-party services, such as Google Maps, Google Reviews, Facebook, Instagram, Yelp, and Nextdoor. These third parties may set their own cookies and collect information about your activity according to their own privacy policies. We do not control the privacy practices of these external services.

We may also use third-party tools to process form submissions or manage communications. These providers act on our behalf and are expected to handle your information responsibly.

7. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers who help us operate our business (for example, form processing or communications tools)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a merger, acquisition, or sale of assets, if applicable

8. Advertising and Marketing

We may use the information you provide to send you updates, promotions, or service-related communications. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails, replying STOP to text messages, or contacting us directly.

9. Data Security

We take reasonable measures to protect the information you submit through our Site. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We limit access to personal information to authorized personnel who need it to perform their duties.

10. Data Retention

We retain the information you provide only for as long as needed to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. You may request deletion of your information by contacting us.

11. Links to Other Websites

Our Site may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.

12. Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Your Privacy Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications
• Withdraw consent to receive text messages by replying STOP

To exercise any of these rights, contact us using the information provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Sage Home Repair and Lawn Care LLC
• Phone: (717) 476-9936
• Email: sagehomerepair4@gmail.com
• Website: sagehomerepair.com
• Location: Hanover, PA